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How to Join a Remote Session

Join Session

Joining session using Session ID

  • Go to join.zoho.com.
  • Enter your Name and the session ID shared by your technician and click  JOIN SESSION.

   3. Click  Download  in the new browser window that opens up.

   4. Double click on  ZA_Connect.exe  to join the remote support session initiated by your technician.  

Joining session using Session Link

  1. Open the session link sent by your technician.
  2. Enter your name and click on  JOIN SESSION.
  3. Click  Download  in the new browser that opens up.
  1.  Double click on  ZA_Connect.exe  and then click on  JOIN  to join the remote support session initiated by your technician.

Joining session using Email Invite

  • Open the email invite sent by your technician.
  • Click on  JOIN SESSION.